Mystery Shopping

Smice, a partner at your side

For over 15 years, we've been helping you to measure compliance with your standards and evaluate your customer experience. We're also at your side to assess your salespeople's discourse across all distribution channels.
We put our expertise at your disposal to help your teams achieve operational excellence.

We help you audit, understand and improve your customers' experience.

Content to be completed

Our talents in the field

3000 field experts
trained in our processes and segmented by expertise

  • Experts in the field by business sector
  • A dedicated App for precise field reports
  • Hot off the press
  • Data standardization and centralization
  • Quality control and evaluation of field feedback
  • Transparent, real-time access to your field feedback
  • Tell us about your project