Case studies

Signify develops connected light bulbs that can be programmed and controlled using a mobile app. It's a wonderful technology, but it doesn't sell itself. Customers need to be "enlightened" by a salesperson. And the salesperson needs to know a thing or two...

Philips works on recommendation

So once the technology has been mastered and the communication launched, everything is in the hands of the sales staff at the partner stores....So what happens when they come into contact with customers?

Mystery visits/year
Waves of visits