Follow
Track,
developments in your areas for improvement
For over 15 years, we've been helping you to measure compliance with your standards and evaluate your customer experience. We're also at your side to assess your salespeople's discourse across all distribution channels.
We put our expertise at your disposal to help your teams achieve operational excellence.
We put our expertise at your disposal to help your teams achieve operational excellence.
A customized platform
The only platform of its kind on the market, developed in-house. The only one that adapts to your business. Scalable and easy to use.
Easily collect, centralize and consolidate the data provided by your employees.
Your teams collect relevant field data on a single, personalized platform
Your quality teams have access to all reports and audits.
In real time, they can make the right decisions at the right time.
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Customer feedback
Astrid Lelievre
Quality Manager
Smice's ability to listen and its innovative solutions have enabled us to take a fresh look at mystery shopping and, above all, to breathe new life into a long-standing tool for measuring the quality of our service businesses.
Our offer
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Example of functionality
Real-time tracking with Smice App
Flexibility and speed
Reports
PDF or excel
Customize audit questionnaires
Verbatims wall
Criteria-based action plan module
My results (e.g. Crossings)
Weekly alerts
Audit history
Sort by compliance level
Create customizable dashboards
Pre-listed comments
Choose your plan
You will be charged for the plan after the admin approves your vendor account