Laurence Gégou
"After comparing Smice's offering to several other providers, Smice proved to be much more connected and modern with the necessary flexibility demanded by the retail sector while minimizing constraints and frustration as much as possible."
Maud Pageaux
"We needed to simplify the "compliance check" principle in resort. And thanks to the Smice solution, we were able to develop the Smice app and the consultation of results on the Smice+ platform according to our needs. We particularly appreciate the customizable dashboards which arrived more recently and which help us [...].
The Importance of Mystery Shopping Reports in Assessing Customer Satisfaction and Reputation
The Importance of Mystery Shopping Reports in Assessing Customer Satisfaction and Reputation Mystery shopping reports play a vital role in assessing customer satisfaction and preserving business reputations. Indeed, these anonymous assessments provide valuable insights into the customer journey, operational excellence, and [...]
The Secrets of Successful Companies: The Art of Mystery Shopping to Achieve Operational Excellence
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The Impact of Mystery Shopping on Customer Satisfaction and Quality of Service
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